A Quick Guide to Maintaining Your Automatic Doors
A Quick Guide to Maintaining Your Automatic Doors

Regular maintenance is essential for keeping your automatic doors in top condition. Not only does it ensure smooth operation, but it also enhances safety and extends the lifespan of your doors. At BID Group, we specialise in automatic door maintenance and repair, offering comprehensive services to keep your doors functioning efficiently and safely.
The Importance of Automatic Door Maintenance
Ensuring Safety
Regular maintenance plays a critical role in enhancing the safety of automatic doors. Over time, wear and tear can affect the performance of door mechanisms and sensors, potentially leading to malfunctions.
By scheduling routine maintenance, you can ensure that all safety features, such as motion sensors and safety edges, are working correctly. This helps prevent accidents and injuries, providing a safe environment for everyone who uses the doors.
Improving Efficiency
Maintaining your automatic doors helps ensure they operate smoothly and efficiently. Regular checks and servicing can prevent issues like slow opening and closing, unresponsive sensors, and unnecessary noise.
Efficient doors not only improve user experience but also reduce energy consumption, as doors that operate correctly help maintain the building’s internal temperature by minimising air exchange.
Extending Lifespan
Investing in regular maintenance can significantly extend the lifespan of your automatic doors. By addressing minor issues before they escalate into major problems, you can avoid costly repairs or premature replacements. Well-maintained doors are more reliable and durable, providing long-term value and reducing overall operational costs.
Automatic Door Servicing Requirements
Regular Inspection
Regular inspection is crucial for identifying potential issues early. Routine checks should include examining the door’s components, such as hinges, tracks, and rollers, for signs of wear and tear. Ensuring that all parts are in good condition can prevent unexpected breakdowns and ensure continuous, smooth operation.
Professional Servicing
While regular inspections can be conducted by on-site personnel, professional servicing is crucial for more comprehensive maintenance. Professional technicians have the expertise to perform detailed assessments, lubrication, and adjustments that go beyond basic checks. They can identify and fix hidden problems, ensuring that your doors meet the highest standards of safety and efficiency.
Compliance with Regulations
Ensuring your automatic doors comply with safety and regulatory standards is essential. Professional servicing includes verifying that your doors meet the necessary regulations and guidelines, which helps avoid legal issues and potential fines. Compliance also ensures that your doors provide a safe and accessible environment for all users.
Automatic Door Maintenance Checklist
Daily Checks
To ensure your automatic doors are functioning correctly, perform simple daily checks. Start with a visual inspection to look for any obvious signs of damage or obstruction in the door’s path. Next, test the door’s operation by opening and closing it a few times to ensure it moves smoothly without unusual noises.
Check the sensors by waving an object in front of them to ensure they respond promptly and stop the door as needed. Lastly, verify that all control buttons and switches on the control panel are working properly.
Weekly Inspections
Conducting weekly inspections helps catch minor issues before they become major problems. Inspect the hinges and tracks for dirt, debris, and signs of wear, and clean and lubricate them as needed. Ensure that all bolts, screws, and brackets are tight and secure.
Test all safety features, including auto-reverse functions and emergency stop mechanisms, to confirm they are working correctly. If your doors have a battery backup, check the battery status and ensure it is charged.
Monthly Maintenance
Monthly maintenance tasks involve more detailed checks and servicing. Apply lubricant to all moving parts, including hinges, rollers, and tracks, to reduce friction and wear. Check the alignment of the door and adjust if necessary to ensure it opens and closes smoothly.
Ensure sensors are correctly aligned and free from obstructions. Conduct a comprehensive test of the entire door system to identify any issues that need professional attention.
Automatic Door Maintenance Tips
Cleaning and Lubrication
Regular cleaning and lubrication are essential for the smooth operation of automatic doors. Keep tracks, rollers, and hinges clean from dust and debris by using a mild detergent and water to wipe down surfaces. Apply a high-quality lubricant to all moving parts monthly to ensure they move smoothly. Avoid using grease, which can attract dirt and cause buildup.
Sensor and Safety Checks
Ensuring sensors and safety mechanisms are functioning properly is crucial for door safety. Regularly test the door’s sensors by placing an object in the door’s path to ensure it stops and reverses direction. Check all safety mechanisms, including pressure-sensitive edges and auto-reverse features, to confirm they activate correctly.
Checking for Wear and Tear
Identify signs of wear and tear early and address them promptly. Look for frayed cables, worn rollers, and rusted parts. Pay attention to any unusual noises or slower movement, which can indicate parts needing replacement or repair. Schedule regular assessments by a professional technician to catch and fix wear and tear that might not be visible.
Inspecting Tracks and Rollers
Tracks and rollers are critical for the smooth operation of garage doors. Check tracks for bends, rust, and debris. Clean them regularly and use a level to ensure they are properly aligned. Inspect rollers for signs of wear and tear. Lubricate them monthly and replace them if they appear worn or damaged.
Common Issues and Troubleshooting
Door Not Opening or Closing
Automatic doors may sometimes fail to open or close properly. Common causes include power supply issues, sensor obstructions, misaligned tracks, and control panel malfunctions. Ensure the door is connected to a power source and that there are no blown fuses or tripped breakers.
Check if the sensors are blocked by dirt or debris and clean them. Inspect the tracks for any bends or obstructions and realign or clean them as needed. Reset the control panel or consult the manual for troubleshooting steps.
Unusual Noises
Unusual noises from your automatic doors can indicate various issues. Grinding sounds may suggest worn rollers or misaligned tracks. Inspect and replace worn components and realign tracks. Squeaking is often caused by a lack of lubrication.
Apply lubricant to the moving parts to eliminate the noise. Banging or thumping could indicate loose hardware or imbalanced doors. Tighten any loose screws and check the door balance.
Slow Operation
Slow door operation can disrupt the flow of traffic and reduce efficiency. Possible reasons include dirty tracks and rollers, low battery or power issues, and worn-out motor or components. Clean the tracks and rollers to remove dirt and debris that may be causing friction.
Ensure the power supply is consistent and the battery backup (if any) is charged. Regular maintenance and timely replacement of worn parts can improve speed.
Industrial Door Maintenance at BID Group
Maintaining your automatic doors is essential for ensuring their safe and efficient operation. Regular checks, timely maintenance, and professional servicing can prevent most common issues and extend the lifespan of your doors.
At BID Group, we are committed to providing high quality automatic door maintenance and repair services, with a network of engineers available 24/7.




